Scheduled Maintenance:  Current Outage Map data will be unavailable on Thursday 10/22,  from  3 - 4 p.m. You can still Report an Outage online. 

We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

On June 19, 2020, in accordance with Bexar County Executive Order NW-10, CPS Energy implemented a COVID-19 Health & Safety Policy to reduce the potential for the spread of COVID-19 in our workplace. Face covering is required. Our modified customer service center hours are 10:30 a.m. to 5:00 p.m. Monday – Friday. If you have tested positive or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.

Tezel Substation

 
 
 

The Tezel Substation and Transmission Line Project involves the proposed construction of a new electric substation and transmission line in the northwest part of Bexar County in the area west of IH10 and inside Loop 1604 near the intersection of Guilbeau and Tezel Roads. CPS Energy is evaluating multiple substation site alternatives and transmission line options for the project.

A substation is a local power hub or distribution point for electricity. This substation will improve reliability and provide additional electric capacity to homes and businesses in the area. The substation will be supplied from a new extension of an existing high-voltage transmission line illustrated in the study area map. The substation will supply electric power to homes and businesses in the immediate area through lower-voltage distribution lines.

The substation requires a minimum of two acres; the transmission right of way would be approximately 75 feet wide.

Our website will include regular updates on the project as steps are completed. Also, you may call, write or email:

CPS Energy
Antonio DeMendonca, Project Manager
Tezel Substation Project
Mail Drop 100311 P.O. Box 1771
San Antonio, Texas 78296-1771
(210) 353-4895

TezelProject@cpsenergy.com

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