We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

On June 19, 2020, in accordance with Bexar County Executive Order NW-10, CPS Energy implemented a COVID-19 Health & Safety Policy to reduce the potential for the spread of COVID-19 in our workplace. Face covering is required. Our modified customer service center hours are 10:30 a.m. to 5:00 p.m. Monday – Friday. If you have tested positive or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.

Approved Pole Attachment Contractors


In accordance with the Pole Attachment Program and the Pole Attachment Standards, please see the most recent listing for engineering, electrical distribution construction, and One-Touch Transfer construction, vegetation management contractors that have been approved by CPS Energy for the specified work.

View our Approved Contractor List.

CPS Energy is not a guarantor of the contractors provided on this list.  CPS Energy, whether by making available a list of approved contractors, has not made and makes no representations or warranties of any nature, directly or indirectly, express or implied, as to performance of the contractors.

Selection of an approved contractor to perform the specified work is the sole decision of the Attaching Entity. Any lists representing the approved contractors are of those companies and/or individuals who have performed work directly for CPS Energy and or taken the time to request CPS Energy to review their qualification to perform the specific work. It is not an endorsement by CPS Energy of any product, service, individual or company. There is no work guarantee or warranty, expressed or implied, as to the quality, cost or effectiveness of the work performed by the contractor, employees or subcontractors.

This list is related to Pole Attachment work only and is not inclusive of all contractors approved for work by CPS Energy.

If you have questions related to the qualifications and or request to be added to this list of approved contractor please send us an email.