Scheduled Maintenance:  Current Outage Map data will be unavailable on Thursday 10/22,  from  3 - 4 p.m. You can still Report an Outage online. 

We stand ready to help any customer in need. Our People First philosophy led us to suspend disconnects while our community bands together during this challenging time. If you are experiencing financial hardship, we urge you to contact us for help. Call us at 210-353-2222 or online at cpsenergy.com/assistance.

On June 19, 2020, in accordance with Bexar County Executive Order NW-10, CPS Energy implemented a COVID-19 Health & Safety Policy to reduce the potential for the spread of COVID-19 in our workplace. Face covering is required. Our modified customer service center hours are 10:30 a.m. to 5:00 p.m. Monday – Friday. If you have tested positive or a family member has tested positive for COVID-19 in the last 14 days, please use our online tools or call 210-353-2222 for assistance. Please do not visit our customer service center if you have COVID-19 symptoms.

New Supplier Registration

 

New Supplier Registration Process:

Becoming a supplier with CPS Energy is an easy process. Our supplier registration system is intended for use by suppliers seeking to do business with CPS Energy in an effort to receive maximum opportunities.

Overview of Process for Prospective Suppliers

  • Complete the online registration for your firm.
  • Upon submitting your registration, a notification is sent via e-mail with two additional forms requiring completion and submission. Your packet will not be processed until this information is received.
  • During the evaluation process, if additional information is required about your company’s product and/or service, you will be notified via e-mail.
  • Once approved, you will be solicited on an as-needed basis for the products and/or services approved.

Registration to our database does not imply a contract or intent to purchase by CPS Energy, but rather the opportunity to receive future solicitations.

Please be advised: CPS Energy Business Questionnaires are valid for a period of one (1) year, at which time a new form will need to be submitted to supplierdevelopment@cpsenergy.com.

 

Before continuing with your registration, ensure the following required information is available:

  • General Information

            Company Name; Address/P.O. Box; Phone Number; Website Address; Business E-Mail Address for POs, Bid Solicitations, Request for Quotations (Required)

  • Remittance Information

            Company Name; Address/P.O. Box; Phone Number; Tax Identification Information

  • Brief history of your company
  • Three business references 

            Point of Contact; Phone Number; E-Mail Address

  • Company literature, brochures (PDF format, Word, or URL links)
  • Types of products and/or services provided by your company
  • Please use the spreadsheets below to aid you in selecting keywords for non-stock, services, and/or products. (Page #3 of the Supplier Application)

              Non-stock Listing

              Service Listings

              Product Group Listings